About LFS

What we do

Liaison is the leading UK provider of strategic tax advice and related recovery services into the NHS and other public bodies.

The company uses the unique VATflow service which has a national reputation for delivering the highest value returns to our clients. For those public bodies not utilising Liaison's VATflow services we are often employed to re-review work already carried out by other advisors using our VATplus service, where we bring substantial additional value back into the Trusts.

In addition to the tax services, Liaison uniquely provides the most comprehensive range of forensic review and recovery services available to the NHS, including:

Commercial Review
Double payment
Staff agency
Bad debt
Payroll
Statement Review
Coding Review

Liaison provides all of the recovery and advisory services on an entirely contingent basis, ensuring the best value to our customers.

Our History

From its first client in 1988, Liaison has grown by reputation to become the largest supplier of VAT services to the NHS.

Over the past two decades, Liaison has developed a reputation of providing specialist knowledge in all aspects of taxation within the NHS, Government Departments, Government Agencies, Education and Charities.

In 2009 Liaison expanded its services to include a 'Forensic' Cost Reduction Service which is designed to deliver value back into the public sector by identifying and recovering incorrectly incurred costs and rigorously examining existing commercial activity.

Our Management Team

Andrew Armitage BSc, Pgdip - Managing Director

Andrew Armitage joined Liaison in 1994 as a VAT Advisor providing services to NHS clients specifically in the North West and Trent Regions. He has been promoted to various managerial posts throughout his career within Liaison and in 2008 Andrew became Liaison's Managing Director. Andrew has been instrumental in expanding Liaison's services in 2009 to include our forensic cost reduction services. He is married with two children and is a keen golfer in his spare time.
Chris Baker - Sales and Marketing Director

Chris Baker is Liaison's Sales and Marketing Director. Chris has over 30 years international sales and marketing experience growing early stage companies as well as divisions of major corporations. Prior to joining Liaison, Chris had been working for the company in an advisory capacity. Chris joined in July 2009 to lead the next phase of growth as the company widens its markets and expands the portfolio of Forensic services. Chris is a keen mountain biker and astrophotographer. He is married with two grown up sons.
Andrew Crossley B Eng (Hons) - Client Services Director

Andrew Crossley is Liaison's Client Services Director. Andrew joined Liaison in 1992 as a VAT Advisor specialising in VAT issues relating to the construction industry. He was promoted to Senior VAT Advisor in 1994 and VAT Manager in 1996 with a client base in VAT Liaison's Northern and Scottish Regions. In 2008 Andrew was promoted to Client Services Director. Andrew is married with four children, is keen on long distance running and has participated in the Great North Run on a number of occasions.
Andrew Belcher AIIT - Director of Tax

Andrew Belcher is the Director of Tax and has worked for Liaison since 1993. Over the years Andrew has provided technical VAT advice to the majority of our clients both in the health service and other government departments. He is an active Associate Member of the Institute of Indirect Taxation, having qualified in 1995. Andrew is married with two children and is a keen football and cricket enthusiast.
Alison Jones AAT - Head of Operations

Alison Jones joined Liaison in January 1995 as a VAT Advisor and was promoted to Senior VAT Manager for the Midlands & South West Region advising Trusts on a wide variety of tax issues as well as carrying out compliance reviews and training courses. Following a career break to have a family Alison re-joined Liaison in July 2004. Now part of the senior management team, Alison is Head of Operations and is responsible for the management of Liaison's advisors who are based throughout the UK. Alison is married with 3 children and enjoys travelling to exotic locations throughout the world.