
Please find below case studies from the following sectors:
Its professionalism, expertise and quick response to areas of concern
Swindon & Marlborough NHS Trust
Easily contactable, always helpful
Dr Kershaw Hospice
Friendly, approachable consultants always on hand to help
Clatterbridge Centre for Oncology NHS Foundation Trust
Good contact, free seminars
St Helens & Knowsley Hospitals NHS Trust
Ability to receive quick and clear replies to queries
Milton Keynes Primary Care Trust
Consistent friendly approach, responsive to all our requirements
Worcestershire Acute Hospitals NHS Trust
Efficient, friendly service supplied. Training events offered are also excellent
South West Yorkshire Mental Health NHS Trust
Friendly, yet still professional. Extremely helpful
Oxfordshire & Buckinghamshire Mental Health NHS Foundation Trust
Approachable staff. Very courteous
Bath & North East Somerset Primary Care Trust

ACAS has utilised the services of VAT Liaison since 2003 and I have no hesitation in recommending them for VAT services.
I can confirm that their service has been delivered efficiently and that their reviews have enabled the organisation to reclaim considerable amounts of underclaimed VAT on Contracted-out Services and Business Activities reviews.
VAT Liaison also provides assistance with the ongoing VAT issues for the organisation and their VAT Helpline has proved a considerable support for the finance team. In addition, their staff have demonstrated a thorough knowledge of VAT within the public sector.

I can confirm that Angus College would recommend VAT Liaison to another college for VAT services. VAT Liaison has provided VAT services to Angus College for over 5 years.
There are several key areas where we have found VAT Liaison to have excelled in their services:
VAT Liaison has always exceeded our expectations in value of service, levels of recovery, relationships and innovation. Kenny Lee is our VAT representative and he has shown excellent foresight in VAT planning and has an unmatched knowledge of current developments affecting VAT within the Education Sector.

VAT Liaison has been efficient and effective with the work undertaken for Newbattle Abbey College over the last year. They have also demonstrated thorough professionalism.

I have found that VAT Liaison staff have an in-depth knowledge of the VAT issues concerning our College and the FE education sector.
North Highland College currently receives on-site visits from VAT Liaison and this covers all aspects of the VAT issues from business/non business apportionment, capital goods scheme and partial exemption. We have enjoyed the continuity of the same VAT Liaison staff who have built up an expertise in all areas of the College over the past 3 years. Even though we are geographically remote we have still received an excellent level of service.
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Kilmarnock College have been working with Kenny Lee for approximately 3 years ensuring that we are compliant with VAT legislation. When we had our VAT visit Kenny was present throughout and ensured everything ran smoothly.