Forensic Services
Liaison Forensic Cost Reduction Service ('Forensic')
Liaison's Forensic unique cost reduction and revenue enhancement service delivers cash back into your organisation by forensically reviewing the following key business areas:
-
Commercial and Contract Review
The purpose is to make cash savings by reviewing the post contract compliance and managing the recovery, combined with optimising the buying efficiencies. More
-
Payroll Review
One of the largest spends in the NHS is payroll. This unique forensic service identifies overpayments caused by errors in the build-to-gross process and manages the cash recovery. More
-
Staff Agency Review
The purpose of the Staff Agency Review is to recover cash incorrectly charged by agencies and to minimise the future tax burden of agency spend. More
-
Coding Review
The purpose of the coding review is to ensure the accurate reflection of activities and identify coding errors. More
-
Bad Debt
In addition to identifying and reviewing the debt position, Liaison manages the often difficult recovery process, returning cash to the organisation. More
We encourage you to contact us to find out more at forensics@liaisonfs.com or call now at 0845 603 9000.
Commercial and Contract Review
Utilising the most experienced team in the UK, proven methodologies and advanced software, Liaison is delivering significant value and cash back into the NHS. There are two key strands which make up the review:
1. Are the suppliers compliant with the contracts?
We assess both the medical and non-medical spends, reviewing the significant contracts, typically accounting for 80% of supplier spend. Our Advisors use bespoke software specifically designed to compare and contrast agreed contract prices to the prices actually paid. This identifies any over-charging by your suppliers which can later be recouped.
Included in the review we investigate:
- Indexing
- Discounts
- Delivery Charges
- Double or duplicate payments
- Stock control
- Statement reconciliation
- VAT
We provide reassurance that the internal controls are operating in accordance with internal control recommendations, helping to ensure errors do not recur.
2. Is the organisation maximising buying efficiencies?
In reviewing the non pay expenditure and benchmarking against our client base, we identify and make recommendations for cash savings. From experience we have found that different departments often purchase the same products independently. We therefore investigate the option of 'smart purchasing', which may involve bulk buying to achieve a more competitive price and cost saving.
Included in the review we investigate:
- Smart purchasing
- Renegotiation opportunities
- Supplier switching
- Stock level optimisation
- Demand volume
- Buying patterns
- Invoice consolidation
Our review ensures your organisation maximises the savings on goods and services while still providing excellent healthcare. We ensure the cash savings and efficiencies are maximised retrospectively and for the future.
Our preference is to be based on site to work alongside your procurement and finance teams. The powerful data mining software used by our Consultants provides bespoke reports compatible with the main NHS finance packages, e.g. Oracle II, Integra and Sage.
Our services are delivered on an entirely contingent basis. There is no hourly rate or time based fee. Liaison only charges a % of the identified and recovered monies and on agreement with the organisation that these were identified by Liaison. In this way, recovery is optimised and risk to your organisation is removed.
For more information on Commercial and Contract Review contact us on 0845 603 9000.
Payroll Review
Given the magnitude of the payroll within most NHS organisations, a small % error rate can result in significant overpayments and unnecessary cash outflow. The overpayments may be the simple result of wrong key strokes, or more likely process failures and in some cases fraud.
Our team has considerable senior level experience in the payroll industry combined with extensive ESR knowledge, ensuring rigorous review and maximum cash recovery.
The team reviews the build-to-gross from an historical perspective thereby identifying past and future saving potential. The team on advice then manages the recovery process.
The forensic review typically investigates over 25 different areas and will include such things as:
- Comparison of base salaries to gross (e.g. all those receiving 130% of base)
- Bandings (e.g enhancements, unsocial hours payment)
- Absentee staff (e.g. maternity leave and was this correctly captured?)
- Terminations (e.g. late leavers, paying staff that have already left the organisation)
- All the payslips with £10K gross in a month
- Top Nursing earners (typically Bands 7 or 8) or top 5%
- Pension contributions (e.g. checking non pensionable enhancements)
- BACS or CHAPS (e.g. when they are used and why)
These are just some of the many areas we investigate which are already returning substantial amounts of cash back into the NHS We recognise the data is highly sensitive and of a confidential nature. Liaison is compliant with the security requirements of the NHS, including our Advisors being registered on the Smartcard system.
Our preference is to be based on site to work alongside your payroll, finance and HR teams. Our services are delivered on an entirely contingent basis. There is no hourly rate or time based fee. Liaison only charges a % of the identified and recovered monies and on agreement with the organisation that these were identified by Liaison. In this way, recovery is optimized and risk to your organisation is removed.
For more information on the Payroll Review contact us on 0845 603 9000.
Staff Agency Review
The Liaison team analyses previous staff agency expenditure to identify over charging. Included in the investigations are the following areas:
- Rates
- Hours
- National Insurance
- VAT
- Travel expenses
- Credit notes
- Duplicate payments
- Benchmarking
Our review provides the client with detailed evidence of overpayments, allowing Liaison to manage the cash recovery process.
The review includes the analysis of your agency contracts and expenditure to identity tax efficiency savings.
Our services are delivered on an entirely contingent basis. There is no hourly rate or time based fee. Liaison only charges a % of the identified and recovered monies and on agreement with the organisation that these were identified by Liaison. In this way, recovery is optimised and risk to your organisation is removed.
For more information on the Staff Agency Review contact us on 0845 603 9000.
Coding Review
Our Consultants are considered top experts in their field of clinical coding and activity capture. They provide confidence that the clinically coded data quality supports the Healthcare needs of the organisation.
Our aim is to maximise the organisation's legitimate income generation position or ensure the receipt of correct billing, depending on the nature of your organisation.
These services are delivered on an entirely contingent basis. There is no hourly rate or time based fee. Liaison only charges a % of the identified and recovered monies and on agreement with the organisation that these were identified by Liaison. In this way, recovery is optimised and risk to the organisation is removed.
For more information on Coding Review contact us on 0845 603 9000.
Bad Debt
Our role is to improve cash flow by reducing losses through the successful recovery of Bad Debts. All outstanding debts are firstly identified and reviewed with the Finance team. We then undertake the recovery process.
Our team has over 25 years experience in debt collection. In addition we work with other trusted partners to recover your debt.
Our services are delivered on an entirely contingent basis. There is no hourly rate or time based fee. Liaison only charges a % of the identified and recovered monies and on agreement with the organisation that these were identified by Liaison. In this way, recovery is optimised and risk to your organisation is removed.
For more information on the Bad Debt contact us on 0845 603 9000.
